About Nathan Frank
Nathan is an Technology and Engineering leader with 20 years of consulting experience helping clients realize experiences for users. His consulting also includes Digital Business Transformation to help companies pivot for outcomes that matter.
While I've had a focus on Experience Engineering, I've lead numerous initiatives outside the experience world directly including microservices and physical spaces.
Nathan Frank has collaborated for over 20 years with dozens of clients across multiple industry verticals in both B2B and B2C engagement:
- Telecommunications, Media, & High Technology
- Transportation & Mobility
- Financial Services
- Consumer Product Goods
- Hospitality & Entertainment
shows a breadth of experience of digging into an industry space and applying engineering principles to solution the hardest transformative challenges
My experience with technology ranges across:
- Sensors: from cameras and lasers to bluetooth and RFID
- Platforms: from Wordpress and Adobe Experience Platform (AEM, DM, Test and Target, etc) to Demandware and Hybris
- Omnichannel: from apps and web to kiosks and installations
- Measurable: from Adobe Analytics/Omniture to Google Analytics including tag managers
- Integrations: from APIs and GraphQL to DevOps and Security
- Governance: from processes and communications to training and rollout
- Everywhere: Internationalization, Accessibility and WCAG AA compliance
which demonstrate that I charge into the technology space, leverage the skills of the teams around me, and learn on demand to solve the problems at hand
(see individual roles for a breakdown of additional technologies)
The most challenging part isn't the ever changing technology space, it's people. I engage others (from internal teams to external clients and partners) focused on:
- High approachability through listening, vulnerability, and empathy
- Authenticity through transparency, trust, and being genuine
- Talent growth through mentoring, enablement, and support
so I jump right in at a high or low level, supporting people, cutting through internal politics, and unlock teams to be successful
Why Paratrooper Digital?
My dive-right-in mentality often finds me into the deep end to figure something new out or fix a situation that's gone sideways and make things happen.
Check out our brief bio below
Besides the over view, find out more on Nathan's Linkedin
Recent writings by Nathan
Work History
In 20+ years, we've done a lot. The work has changed, but with a constant: creating great outcomes for our clients.
Our work with Publicis Sapient (2019-2024) has a history of being known for it's technical execution and beyond into Digital Business Transformation that effect business value.
Our work with Razorfish (2007-2019) was known for creative brand building and then technical execution to make it real.
Our work with Hanson Dodge Creative (2004-2007) focused on uniting design experiences with functional technology.
For a full history of work (including work as an college associate professor) and the descriptions of the roles; checkout Nathan's Linkedin
Labs and experimentation
Things we've been working on lately outside of client work, but there's much more
Recent lab experimentation (since 2020)
Lab descriptions and details currently not available online, please reach out to discuss.
